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Privacy Policy

Privacy Policy (English Version)

Privacy Policy for Zaad Oman Multivendor E-Commerce Platform

Zaad Oman values your privacy and is committed to safeguarding your personal information. This privacy policy explains how we collect, use, and protect your data when you use our platform or services.


1. Entity Responsible

This privacy policy is managed by Zaad Oman, the entity listed on the app’s Google Play Store page. For inquiries, contact us at [email protected].


2. Data Collection

We collect the following types of data:

  • Personal Information: Name, email address, contact details, payment information, and account credentials.
  • Technical Information: Device identifiers, IP address, browser type, and operating system.
  • Usage Data: App activity, transaction history, and preferences.

3. Data Usage

Your personal data is used for:

  • Providing and improving our services.
  • Processing payments and fulfilling orders.
  • Communicating updates, promotions, and offers.
  • Ensuring platform security and compliance with legal obligations.

4. Data Sharing

We share your data only in the following cases:

  • Third-Party Service Providers: For payment processing, analytics, or order fulfillment.
  • Legal Obligations: With regulatory or law enforcement agencies as required by law.
  • Business Partners: To deliver or enhance our services.

5. Data Retention and Deletion

We retain your data as long as necessary to fulfill the purposes outlined in this policy. You may request the deletion of your data by contacting us at [email protected].


6. Data Security

We implement strict security measures to protect your personal data, including:

  • Encryption during transmission.
  • Secure storage with restricted access.

7. Cookies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.


8. User Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Object to or restrict the processing of your data.
  • Withdraw consent for the use of your data.

9. Changes to the Privacy Policy

This policy may be updated periodically. Please review this page regularly to stay informed about how we protect your data.


10. Contact Us

If you have any questions or concerns, please contact us: